Perfect Solution also offers 3rd party Maintenance services like ACM (Annual Computer Maintenance) and Facility management (FM). Customers can also avail TRC Services and the most prevalent AMC (Annual Maintenance Contract) as well.

All these services at Perfect Solution are backed by a concerned manager and the support staff for enabling quick response time by Perfect Solution. Any service query is sought and dealt within 48 hours of reporting at the client’s premises and is also followed up by periodical calls to check the effectiveness of the corrective action.

Perfect Solution also provides for better inventory management with a fine logistics system in place at the company’s head office. All the brand specific spares are sourced immediately from the authorized distributors even at a very short notice. The Speedy delivery of the material is also insured with the help of dispatch staff available round-the-clock.

There is also provision for handling emergency situations with the ready presence of Perfect Solution's' Technical Director of operations, who is promptly informed of the situation by the Manager/Engineer in-charge and a suitable action is then instantly initiated to deal with the issue.

Contrary to popular belief that a Computer being an electronic device does not need any regular care; computers do require proper periodic care to protect damage from excessive heating, dust gathering and moisture formation, which can be as harmful as the attack of a virus, Trojan horse or a spy ware in the operating system’s registry, because these threats can take a heavy toll on the computer machinery even in the most virus protected environments.

Perfect Solution’s Complete PC Preventive Maintenance which is offered once in a quarterly basis, offers regular servicing of vulnerable areas in the machinery, and has been designed to give maximum protection to the machine in conformance with the original equipment manufacturers (OEM) guidelines.

This deadly menace has been the bane of many computer systems in the past and despite of several Anti-virus Softwares, continues to be the most dreaded threat for computers even today. A virus can strike any computer any time and damage software programs along with the precious data.

Perfect Solution’s Computer Maintenance helps you with sophisticated Virus detection & Removal Softwares and sound professional advice to protect computer systems from damages due to viruses. A Unique “Rescue Disk” utility is created for each system so that all the basic system parameters can be restored back after a virus attack even without formatting the Hard Disk Drive. Perfect Solution’s Threat Removal Cell has devised several preventive methods to counter these viruses which are now taking serious proportions by each passing day

Perfect Solution’s Virus Watch List

1.   Viruses -    A computer program that copies itself. They often disrupt your computer system or damage your data. Viruses are usually received by email attachments, so be careful before opening anything from a dubious source.

2. Spywares -    Sends information about you and your computer to somebody else. Spywares may send the addresses of sites you have visited or worse still, transmit personal information. With today’s concerns about identify theft this is a real worry. Spywares are normally received as part of shareware or freeware downloaded from the web.

3. IP Spoofing -    A technique to gain unauthorized access to computers, whereby the intruder sends messages to a computer with an address indicating that the message is coming from a trusted host.

4. Trojans -    An apparently legitimate computer program that is really intended to disrupt and damage computer activity by sending information, perhaps even passwords onto a third party without you knowing.

5. Spams -    Unsolicited mail often promoting products of a dubious financial or sexual nature. Don't leave your email address on websites and internet bulletin boards as they are harvested by spammers.

6. Adwares –    They put advertisements on your screen. These take many forms including pop-ups, pop-unders and advertisements that appear later, even if your browser is closed.

7. Diallers -    For those of us still with dial up modems, dialler programs redirect calls to a very expensive number. You won’t know until you get the bill.

8. Hijackers -    Hijackers take control of your web browser and may reset your home page, search bar and search pages. They can redirect you to undesirable sites or stop you going to particular sites.

9. Hackers -    With so much personal data available online to anyone with a password, you must be sure your password is secure. If you are using your mother's maiden name, your cat's name or birthday then your password is at risk.

10. Phishing -    Emails purporting to come from reliable sources such as Pay pal, EBay or your bank. Often wanting you to verify your account details, they can look very realistic but are generally scams to harvest usernames and passwords.

Perfect Solution provides state of the art networking and communication solution to organization. These services include:

1.    Networking Design (LAN, WAN, ISDN)
2.    Networking Installation

Perfect Solution also provides network solutions so as to allow PC’s to talk to with in the same office or distributed offices within the same city location or through a 64kbs or higher satellite link.

The enterprise wide networking is done over structured cabling, using AT&T (Lucent) Standard Norms. Perfect Solution has one of the finest and most reliable solutions when it comes to cabling because of strategic relationships it has built with some of the best overseas networking companies.

Perfect Solution also maintains network, covering Management & Maintenance of Local Area Network (LAN) and Wide Area Network (WAN) across Internet & Intranet. The activities undertaken during the Network Management services Include…

1.    Ensuring proper cabling as per EIA/TIA-586 Guidelines.
2.    Documentation of the network as per EIA/TIA 606 Guidelines
3.    Network Analysis
4.    Local and throughout Analysis
5.    Fault Analysis
6.    Security
7.    Management using standard SNMP Protocol
8.    Network Management Software
9.    Operating System Tuning
10.   Up-gradation and enhancement of the existing network.
11.   Internet & Intranet Bandwidth Management on external communication (VSAT/Leased /Radio link/ Dial up Etc.)